Our IT Security Blog
When should an organization use an IT support professional?
An organization should use an IT support professional when they need technical assistance with their IT infrastructure or software applications. Here are some specific scenarios where an organization may need to use an IT support professional: Technical Issues: When...
What qualifications and skills do you need to perform IT support effectively?
To do IT support effectively, you need a combination of qualifications and skills. Here are some of the qualifications and skills that are important for IT support: Education and Certifications: A degree or diploma in information technology, computer science, or a...
What is the difference between Helpdesk and IT support?
Helpdesk and IT support are related, but they are not the same thing. Here's the difference: Helpdesk refers to a service that provides technical support to end-users who are experiencing issues with their devices or software applications. The helpdesk is typically...
What are the different types of hardening in cyber security?
In cyber security, there are different types of hardening that can be applied to systems, networks, and applications to reduce their vulnerability to cyber attacks. Here are some of the different types of hardening: System Hardening: This refers to the process of...
What are the main steps to hardening a server?
Here are some of the main steps to hardening a server: Secure configuration: Ensure that the server's operating system, network, and application configurations are secure by following industry-standard security guidelines and best practices. Remove unnecessary...
Is IT system hardening the same as patching?
No, IT system hardening and patching are not the same things, although they are related. IT system hardening refers to the process of securing a system by reducing its vulnerability to cyber attacks. This involves configuring the system to remove unnecessary software...