Business Cyber Security General Knowledge
Can an iPhone be Remotely Monitored?
Yes, iPhones can be remotely monitored with tools like Mobile Device Management (MDM) solutions, which allow businesses to manage and monitor their devices remotely. Through MDM, administrators can track device usage, ensure compliance with company policies, and manage software updates from a distance. This capability is especially useful for organizations that provide employees with company-issued iPhones and need to oversee remote IT maintenance and security. Businesses in Australia, including in Brisbane, often use remote support solutions and MDM tools to maintain control over their devices and data, ensuring that everything operates smoothly even offsite.
Can You Remove MDM from an iPhone?
Removing MDM from an iPhone can be done, but it often requires administrative permission if it’s a company-issued device. For individual users, MDM removal typically involves going through the device settings to remove the profile, although organizations may restrict this option. In corporate environments, especially those with strict security protocols, MDM profiles are managed by IT departments to ensure data protection. For businesses across Australia, removing MDM without authorization may result in limited access to certain services and loss of remote support capabilities, which can impact overall device management.
What is Remote Admin in Computer Management?
Remote administration in computer management allows IT professionals to oversee and manage computers from a different location, using tools to access settings, troubleshoot, and run updates. This approach is widely used for remote IT maintenance, where tasks like system monitoring, software updates, and troubleshooting are completed without needing on-site support. Remote admin tools are particularly valuable for businesses in Brisbane and Australia-wide, as they enable IT teams to quickly resolve issues, ensuring that company devices and networks stay secure and functional at all times.
At ThinkIT Security, we provide advanced remote IT maintenance solutions, including mobile device monitoring and remote admin tools to support businesses across Australia. Whether you need assistance with MDM, secure device monitoring, or comprehensive remote support, our team is here to help. Contact us today to discuss how we can enhance your company’s IT management!
Business Cyber Security General Knowledge
What is Remote IT Service?
Remote IT service involves providing technical support and maintenance for computer systems, networks, and other digital resources from a location away from the client’s site. It allows IT specialists to monitor systems, diagnose issues, and implement solutions without needing to be physically present, making it ideal for businesses with geographically dispersed teams or multiple locations. Remote IT maintenance is popular in regions like Australia, including Brisbane, as it enables quick response times and reduces downtime. By leveraging remote support, businesses can address issues promptly and maintain operational efficiency.
What is a Remote Management Plan?
A remote management plan is a structured approach to overseeing and maintaining IT systems from a distance. This plan typically includes routine tasks such as software updates, security patching, performance monitoring, and backup management. For businesses across Australia, remote management plans offer an efficient way to ensure that IT infrastructure remains reliable, secure, and up-to-date. A well-designed plan allows IT teams to provide remote support effectively, reducing the need for on-site visits and enabling continuous system optimization.
What is Remote Access Management?
Remote access management is a critical aspect of remote IT maintenance, as it controls who can access systems and data from offsite locations. By using secure methods like VPNs, multi-factor authentication, and encryption, IT teams can ensure that remote access is safe and only authorized personnel can connect to sensitive systems. Remote access management is essential for businesses with employees working from various locations, such as those in Brisbane, as it enables secure, flexible access to corporate resources.
What is a Remote Service Manager?
A remote service manager oversees and coordinates all aspects of remote IT maintenance, ensuring that systems are monitored, issues are promptly addressed, and clients receive timely support. This role often involves liaising between clients and the IT support team, handling requests, and prioritizing maintenance tasks. In Australia, businesses rely on remote service managers to ensure a smooth IT experience, managing everything from routine checks to emergency responses.
At ThinkIT Security, we provide comprehensive remote IT maintenance services, helping businesses across Brisbane and Australia maintain secure and efficient IT systems. Whether you need ongoing monitoring, remote access management, or a customized management plan, our team is ready to support your IT needs. Contact us today to learn more about our remote support services!
active directory, licensing, microsoft, rds, rwa, Windows Server
You may want to move the existing RDS licenses to a new server to put an old operating system out of production or just upgrade in general.
Login to the server as an administrator
Install the Remote Desktop Licensing Server and Gateway Role via Server Manager
Once installed open Remote Desktop Licensing Manager from Server Manager
Add the current server into the Terminal Server License Server group as per below,
Select Add to group.
Right click on the server name and select Activate Server
Select Next at the Connect Method screen, (Automatic connection (recommended) is the default)
Enter the relevant information (Company Information) then select Next
Proceed to the next page and fill out additional information.
Click Next and the server will activate
On the new licensing server add the old server into the console by select Action > Connect
Enter the IP Address of the old licensing server.
The old server should now be visible on the new server.
To get the licensing ID right click on the old server and select properties
To get the licensing ID right click on the old server and select properties
Select the new licensing server, then go to Action > Manage licenses
Once the window opens select Next
Select the first option as shown below.
Select the checkbox and select the operation system the old licensing server is running.
Enter the license server ID previously copied, Select Next
Tick the checkbox to agree to manually remote the licenses from the source server then select next.
If the old licensing Server is running Windows Server 2008 not 2008 R2 you will need the original RDS CAL licenses (Refer to documentation) to apply to the new licensing server as a 2008 server cannot automatically migrate the RDS CAL licenses, only 2008 R2 and above.
If the old licensing Server is running 2008 R2 or above proceed through the wizard to migrate the RDS CAL licenses.
After you have verified the licences are activated and functional you can deactivate the old RDS licensing server.
Once deactivated uninstall the RDS licensing role via Server Manager
active directory, hyper-v, microsoft, networking, rds, rwa, Windows Server, windows update
Remote Web Access (RWA) SSL Gateway not working after Windows Update
After installing Windows updates you may get the following error when trying to logon to RDS via RWA (Remote Web Access)
Log into the Domain Controller
Open Powershell as ADMIN
Run the following command:
dism /online /Enable-Feature:Gateway-U
Open the Remote Desktop Gateway Manager from Administrative Tools > Remote Desktop Services.
Right click the server name then select Properties
Select the SSL Certificate tab then select Import Certificate…
Select the correct SSL certificate for the Remote Desktop Gateway then select Import
Click Apply then OK
Close Remote Desktop Gateway Manager
Test connectivity via RWA
microsoft, rds, Windows Server
How to modify RDS Idle Timeout and Keep alive time so users don’t get disconnected.
Logon to the RDS server in question.
Open local group policy
Win Key + R > gpedit.msc
Browse to Computer Config > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections (enable keep alive)
Select Enabled for ‘Configure keep-alive connection interval’
Then browse to Computer Config > Admin Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Session Time Limits.
Select the option shown below and enter a time limit that you see fit.
Repeat the same for the User Configuration
Browse to User Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits
Select the option shown below and enter a time limit that you see fit.
Apply gpupdate /force via Powershell or Command Prompt on the RDS Server
microsoft, rds, Windows Server
In Windows Server 2019 RDS (Not specific to RDS) users default printer may reset from the default printer they previously set each time the server is rebooted.
You will need to edit the local GPO to stop Windows from managing default printers
On the RDS Server open Local GPO Editor
Windows Key + R
gpedit.msc
Browse to User Configuration > Administrative Templates > Control Panel > Printers
Set the setting ‘Turn off Windows default printer management’ to Enabled.
Perform reboot or gpupdate /force of the RDS Server.
If the above group policy does not work it may be due to the way end users connect via their RDP shortcut, If printer redirection is turned on that default printer on their local machine will be selected rather than the default printer for their RDS user profile.
To fix this apply the below group policy setting on the RDS server.
On the Server go into the Local Group Policy Editor:
Windows Key + R
gpedit.msc
In the Local Group Policy Editor navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Printer Redirection.
Enable the Do not allow client printer redirection rule to prevent the server to install “Redirected” printers.
Perform a gpudate /force on the RDS Server or perform a reboot of the RDS Server for the GP setting to be applied.
